Shipping & Returns — Derila Ergo

Europe & United States

Region Ships from EU warehouse

Estimated Delivery

DestinationTransit Time
EU (mainland)3–7 business days
EU (islands/remote)5–10 business days
United States (continental)3–7 business days
United States (AK/HI/remote)5–10 business days

Times are estimates after order confirmation. Couriers may vary.

Duties & Taxes

VAT included where applicable

  • EU orders: VAT typically included in price.
  • US orders: Sales tax may apply at checkout depending on state.
  • No surprise brokerage fees for standard deliveries.

Returns & 60‑Day Warranty

You can request a return or replacement within 60 days of delivery for manufacturing defects or if the product arrives damaged.

How to start

  1. Locate your order confirmation email from the official merchant.
  2. Contact support with your order number and photos (if damaged).
  3. We’ll provide the return address and instructions.

Returned items must be clean and include all components. Hygiene seals, where applicable, must be intact unless reporting a defect.

Order Tracking

Tracking details are sent by email once the order ships. Check spam/junk if you don’t see the message.

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We do not process payments on this domain. Outbound purchase links lead to the authorized merchant.